Bernie Fallon
I love customer service because it is an opportunity to give.
About
Bernie Fallon’s inspiring story weaves together the transformative power of positive energy, entrepreneurship, and service. From creating Goodology®, a philosophy rooted in kindness and intention, to rebuilding lives and businesses, Bernie’s journey is a testament to compassion in action.
After years of volunteering with homeless children, Bernie developed Goodology® to guide others toward joy and meaningful impact. Returning to entrepreneurship, he revitalized Loeb’s Foodtown and is now reimagining the Public Market with a renewed vision for excellence.
At the core of his mission: Customer service is an act of love.
Bernie's Businesses
Loeb’s Food Town
More than a grocery store, Loeb’s is a community cornerstone in Lenox, Massachusetts. As a family-owned business, we’re committed to delivering quality products, exceptional service, and a warm, welcoming atmosphere. Our passion for service shines through personalized recommendations, memorable experiences, and community engagement.
Goodology
Goodology® is about kindness, compassion, and acts of good—rooted in the philosophy of giving the best to others and the world. It’s more than just caring and thoughtfulness; it’s about understanding and addressing the deeper causes of unhappiness, pain, and lack of success. Through this transformative approach, Goodology® inspires meaningful change and empowers individuals to live with purpose and positivity.
Public Market
More than a store, the Public Market is a community beacon where customers feel valued, and employees feel inspired. With Bernie Fallon’s vision at its core, the Market embodies decades of business expertise combined with a lifelong commitment to kindness and service.
Customer Service
Customer Service is an act of love and a mission for bernie fallon. Associated with loeb, goodology and public market.